Guest feedback moves faster than the owner can read it
Prioritise unanswered reviews, urgent complaints and repeated themes affecting trust.
RapportIQ for restaurants
Turn local appetite into more covers.
See what diners say, what nearby customers search for and where competitors are winning attention, then fix the three things that matter this week.
What gets missed
The next table is often hidden in plain sight.
Diners search by dish, occasion and need
Spot demand for terms such as private dining, family dinner, halal food or late-night meals.
Small profile gaps cost real discovery
Find stale photos, inaccurate hours, missing dining options and unanswered questions.
Nearby restaurants keep changing the comparison
See the visible review, content and profile signals helping local competitors get chosen.
From signal to service
A useful answer to: “What should I fix this week?”
of new reviews go unanswered
The wait is the theme diners keep naming. Replies are drafted in your voice.
“brunch near me” searches you appear in
A cafe two doors down shows up in eight of the same eleven.
reviews that rival collects, against your five
RapportIQ asks your recent covers for a review in one campaign.
Built for a working restaurant
Less analysis. More useful service changes.
RapportIQ keeps the owner focused on actions that can improve discovery, trust and the guest experience.
Protect guest trust
Find the reviews that need attention and approve prepared responses.
Match dining demand
Reflect relevant dishes, occasions and service moments in your local presence.
Improve local discovery
Close the Google profile and content gaps making you harder to find.
Act once a week
Receive three priorities in WhatsApp or email instead of another dashboard chore.
Try before you buy
See what local diners are telling you.
Start with your business name, or talk to the team first.