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Local growth intelligence

See your business the way your customers do.

RapportIQ is AI review management for local business: it sees what customers see, acts like your business partner, and tells you what matters.

Get found more often. Look more trusted. Respond to reviews faster with RapportIQ.

Protect your reputationCatch what needs a response
Improve local visibilityClose the gaps customers see
Know what to do nextThree actions, not more analytics

Hotel Nine guests this month wrote about the check-in queue.

Car dealership You do not come up for "used SUV finance near me".

Fitness studio The studio two blocks over collects 3x your reviews.

Fashion boutique Your last four Instagram comments went unanswered.

Restaurant 2.4 reviews a day, and 38% are unanswered.

Entertainment venue Ratings dip every Saturday, and only on Saturday.

Watch the video

Two minutes inside RapportIQ

Run the whole thing from WhatsApp

Ask the way you would ask a manager, and act from the same thread.

R
RapportIQ
online
who is beating me on google?
Bluebird Roasters. They are in 7 of your 9 searches, you are in 3.
read me the bad ones
Two this week, both about the Saturday queue. Replies drafted. Send them?
  • Answers in a sentence, not a dashboard
  • Only ever on the number you verified
  • Public actions still need your approval

Stop guessing

From signals to next moves - Let RapportIQ write your next chapter of growth.

Voice of your Customers142 reviews, 90 days
They love
Sourdough toastie
"worth the trip on its own"
34
They complain
Weekend wait
"stood outside 40 minutes"
9
Reviews3 waiting on you
Google★★★★★Replied automatically2h ago

Best breakfast in the neighbourhood. The toastie is unreal.

Sent in your voiceThanks so much for this. The toastie is our little obsession. See you next weekend.
Yelp★☆☆☆☆Waiting for youyesterday

Waited 40 minutes and the order was still wrong. Nobody apologised.

Drafted, held for approvalI am sorry, that is not the morning we want anyone to have. Could you email me directly so I can sort this out?

Every review read, and answered in your voice

Reputation management that reads the words and assesses the review images, not just the stars. The dish people keep praising, the wait they keep complaining about, counted and tracked over time. Replies post back to your Google Business Profile, Yelp and Facebook in your voice.

  • Google Business Profile, Yelp and Facebook in one feed
  • Replies learned from how you already write
  • Angry, legal and safety reviews wait for you

38%of new reviews go unanswered

Where you show upHarbourgate Hotel, 9 searches
hotel with parking near meyou are #7
boutique hotel southbankyou are #2
late check out hotelnot showing
hotel near convention centreyou are #4
You appear in 3 of 9

Rivermark Hotel appears in 7. Same block, fewer rooms.

The searches that decide who gets the booking

Most guests never read a review. They type "hotel with parking near me" and pick from what comes up. Your rating is only half the story.

  • Real search terms from your category and reviews
  • Coverage and rank, tracked month to month
  • The words missing from your profile

3/9searches you show up for

Keyword ranksFairline Motors, last 30 days
Search termPage that ranksPosition
used suv under 25k/inventory/suv4 +6
car finance bad credit/finance9 +2
trade in my car valuationno page yetnot ranking
certified pre owned warranty/warranty14 -3
What is costing you the rank3 fixes
1
No trade-in valuation page
1.9K searches a month locally, and you have nothing to rank
2
Stock pages missing a description
Applies to 62 of your 148 listings
3
Warranty page lost its internal links
Slipped 3 places since the site rebuild

The pages that earn the search, and the ones that do not

Ranking is not a mystery once you can see which page answers which search. RapportIQ tracks the terms your buyers actually type and tells you which page is losing ground.

  • Position and movement for every term that matters
  • The page that ranks, or the page you never wrote
  • Fixes ordered by the traffic they unlock

1.9Kmonthly searches you cannot answer

CompetitorsNorthline Strength, 2 km
You could walk there
Ironhouse Gym0.4 km, 4.6★
Northline Strengthyou, 4.31★
Only exist in search
Pulse Fitness Co8 of 11, #1
Northline Strength4 of 11, #6
Your health against themwhat matters for a studio like yours
Coaching qualityyou lead
Class availabilitybehind
Equipmentslightly behind
Review volumewell behind
YouBest competitor
26 more 5 star reviews

takes you from 4.31 to 4.5. Pulse picks up about 21 a month. You are at 7.

The rivals you cannot see

Every owner can name the gyms on their street. Almost none can name the studio that comes up first in search, and that studio is taking the sign-up.

  • Walkable neighbours and search-only rivals
  • Scored on dimensions drawn from your industry
  • The arithmetic that closes the gap

8/11searches one rival already owns

Ask 40 recent customers for a review

You are 12 behind Bluebird a month, and that gap is why you sit at #7.
Send requests

Run a Tuesday promotion

Tuesday is your quietest day and your last promo lifted it 18%.
Compose
Promotionready to publish
GoogleFacebookInstagramchecked against each platform’s limits
Quiet Tuesdays at Ember. Any toastie and a coffee before 11am, all winter. The one you keep telling us about is on the list.

The levers that actually move the number

Rating is arithmetic and volume is the lever. Ask a whole customer list at once, and run one promotion everywhere it needs to go.

  • Review campaigns with the follow-ups handled
  • One promotion for Google, Facebook and Instagram
  • Every draft checked against each platform’s rules

18/monew reviews your rivals collect

Made local

Different businesses. The same fight to get chosen.

Try before you buy

See what RapportIQ finds in your local market.

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